I really can't say enough about how wonderful my experience with Shannon was. From the first day we were in contact she was responsive, knowledgable, ready with information and additional points to consider and just all together pleasant to be around. When my partner and I chose the house we wanted, she helped us act quickly and gave solid advice through the negotiation process. When things started to take a turn after an extremely illuminating inspection, she was calm and reassuring. I know she did so much work that my partner and I never saw to get us into our first home on terms we were comfortable with. She's just wonderful.